Valet Attendant

VCU Health•Richmond, VA

About The Position

The Valet Attendant provides personal vehicle parking and retrieval services for parking guests while delivering exceptional customer service in a high-energy environment. The role includes maintaining expected personal appearance standards and completing maintenance and cleaning tasks needed to keep parking areas ready for patients and visitors. The attendant works independently within established guidelines, multitasks, and follows directions. The position requires working during inclement weather with day and evening rotations and may require some weekend work for special events. The role serves all age groups.

Requirements

  • Possess and maintain a valid, non-restricted driver’s license with a neutral or positive driver point balance for hire.
  • Maintain a valid Virginia driver’s license and an acceptable driving record with positive points for continued employment.
  • Be able to drive vehicles with automatic and manual transmissions.
  • Possess reading and writing skills and be able to comprehend and communicate in English.
  • Be able to work during inclement weather with day and evening rotations.
  • Be able to work some weekends for special events when required.
  • Be able to lift less than 20 pounds; stand and sit for prolonged periods; walk distances; reach overhead and perform extensive or repetitive reaching; climb steps, ladders, or other structures; and repeatedly enter and exit vehicles.
  • Demonstrate strong recall, reasoning, problem-solving, hearing, clear speech, legible writing, reading, and logical thinking.
  • Be able to work in a fast- or steady-paced environment, handle multiple priorities and frequent, intense customer interactions, adapt to frequent change, and tolerate a noisy environment.

Nice To Haves

  • Previous professional driving experience.
  • Previous experience using a PC for inquiry and accurate data entry.
  • High school diploma or equivalent.
  • Knowledge of a second language.

Responsibilities

  • Park and retrieve guests’ vehicles.
  • Provide exceptional customer service.
  • Maintain expected personal appearance standards.
  • Perform maintenance and cleaning tasks to keep parking areas patient- and visitor-ready.
  • Work independently within established guidelines, multitask, and follow directions.
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