Valet Attendant

Cherokee Nation Entertainment • Catoosa, OK

6d

About The Position

The Valet Attendant delivers outstanding service to hotel guests by assisting with arrivals and departures, safely operating guest vehicles, and maintaining organized valet operations. The role requires strong customer service skills, attention to detail, and the ability to work efficiently in busy environments while upholding hotel policies and safety procedures.

The attendant greets guests, parks and retrieves vehicles, assists with luggage, and provides information about hotel amenities, services, and events. They follow vehicle-handling, key-control, and ticket-tracking procedures; visually inspect vehicles; help maintain traffic flow and vehicle staging; communicate with supervisors and teammates; and keep valet areas, key storage, and staging locations clean and organized. The position is safety-sensitive and subject to drug testing.

Requirements

• High school diploma or GED.
• Valid state-issued driver’s license.
• Strong communication and customer service skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to stand, walk, run, and lift luggage for extended periods.
• Ability to work outdoors in all weather conditions.
• Position is safety-sensitive and subject to drug testing.

Nice To Haves

• Previous customer service or hospitality experience.
• Ability to safely operate various types of vehicles, including manual and automatic transmissions.

Responsibilities

• Greet guests upon arrival and departure in a friendly and professional manner.
• Safely park and retrieve guest vehicles in designated areas.
• Assist guests with luggage and provide directions or information about hotel amenities, services, and events.
• Follow vehicle-handling procedures and key-control and ticket-tracking processes.
• Conduct quick visual inspections of vehicles when parking and retrieving them.
• Maintain efficient traffic flow and assist with vehicle staging during busy periods.
• Communicate with supervisors and team members to support smooth operations.
• Follow hotel policies, safety procedures, and appearance standards.
• Maintain cleanliness and organization of valet areas, key storage, and staging locations.
• Provide prompt assistance and address guest service requests professionally.
• Maintain a guest-first mentality and professionalism during high-volume periods.

Benefits

• Health plans
• 24/7 telemedicine access
• On-site health clinics at select locations
• 401(k) match
• Paid vacation
• Paid sick time
• Bereavement leave
• Paid holidays
• Flexible spending accounts
• Maternity and paternity leave
• Voluntary benefits
• Performance-based incentives
• Employee referral rewards
• Discounts
• Holiday appreciation gifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED