Valet Attendant (Part Time)
About The Position
The Valet Attendant is responsible for the ingress and egress of the valet experience at Encore Boston Harbor. The role supports departmental success, maintains Encore Standards, and provides excellent experiences for guests and team members. The attendant follows property processes for vehicle access and movement, operates and parks automatic and stick-shift vehicles, and follows cash-handling, security, validation, and safety procedures. The position requires flexibility to work varying schedules based on business needs and may involve outdoor work in changing weather conditions.
Requirements
- Must be at least 21 years old.
- Must obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
- Must have a Massachusetts driver's license.
- Outstanding organizational and interpersonal skills and excellent attention to detail.
- Conversational English required; ability to read and interpret documents, respond to common inquiries, write instructions, and present information.
- Ability to perform basic mathematical calculations and interpret and maintain reports as requested.
- Ability to lift or maneuver at least 50 pounds and perform varied periods of standing and walking.
- Ability to work varying schedules to meet the property's business needs.
- Ability to interact professionally with internal and external guests.
Nice To Haves
- High school degree or equivalent preferred.
- Culinary arts, hospitality, or related education or experience preferred.
- Minimum three years of experience preferred.
- Knowledge of Microsoft Office is a plus.
- A second language is a plus.
Responsibilities
- Implement Encore Boston Harbor core values and property and department standards.
- Participate in departmental goals, objectives, policies, and operating procedures; monitor operational effectiveness and implement improvements.
- Contribute to departmental performance and ensure the accuracy, confidentiality, and thoroughness of policies, procedures, records, and reports.
- Enforce applicable internal policies, laws, regulations, and property-wide controls.
- Deliver and maintain a high level of property-wide service and satisfaction.
- Contribute to company-wide communication and share best practices.
- Stay informed about developments within the department.
- Balance multiple priorities and meet deadlines in stressful, high-pressure situations.
- Follow security and validation procedures to ensure only authorized individuals or owners access vehicles.
- Follow the property's vehicle ingress and egress processes.
- Operate and park automatic and stick-shift vehicles.
- Follow cash-handling procedures.
- Prioritize safety and follow department and company safety standards.
- Maintain relevant industry knowledge through continuing education and training.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
