Valet Attendant

Makeready LLC • Portland, OR

18d • Onsite

About The Position

The Heathman Hotel is seeking a warm, professional, and service-minded Valet Attendant for its guest services team. As a key first and last point of contact for many guests, this role helps create a welcoming arrival and departure experience. The Valet Attendant safely parks and retrieves guest vehicles, assists with luggage and transportation needs, and delivers attentive service that reflects the hotel’s hospitality standards.

Requirements

• Valid driver’s license and clean driving record.
• Professional, polished, and approachable presence.
• Strong communication and guest service skills.
• Ability to remain calm, courteous, and efficient in a fast-paced environment.
• Strong attention to detail and commitment to safety.
• Reliability and punctuality, with availability for a flexible schedule including evenings, weekends, and holidays.
• Ability to stand, walk, run short distances, bend, and move for extended periods.
• Ability to lift, carry, push, or pull items up to 50 pounds.
• Ability to work outdoors in varying weather conditions.
• Ability to safely enter, exit, and operate a variety of guest vehicles.
• Ability to perform repetitive movements as required by the role.

Nice To Haves

• Previous valet, guest services, hospitality, or customer service experience.
• Ability to safely operate both automatic and manual transmission vehicles.

Responsibilities

• Greet all guests warmly and professionally upon arrival and departure.
• Safely park and retrieve guest vehicles in a timely and efficient manner.
• Maintain a strong presence at the hotel entrance and welcome guests promptly.
• Assist guests with luggage, packages, directions, transportation, and general hotel information.
• Open vehicle and hotel doors and provide assistance as needed.
• Maintain accurate records of vehicle keys, valet tickets, and parking locations.
• Follow safety procedures when driving, parking, and retrieving vehicles.
• Immediately report vehicle damage, guest concerns, safety issues, or unusual incidents to leadership.
• Maintain cleanliness and organization of the valet stand, driveway, and entrance area.
• Support bell, front desk, and guest services teams as needed.
• Anticipate guest needs and provide thoughtful, personalized service.
• Uphold hotel standards of professionalism, discretion, and care.

Benefits

• Accommodating PTO/PTO exchange for eligible team members.
• Medical, dental, and vision benefits for eligible team members.
• Maternity and paternity leave.
• Pet insurance.
• Company-matched dependent care and 401(k).
• Student loan repayment program.
• Additional ancillary benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed