Valet Attendant

Sage Hospitality Group • Portland, OR

17d

About The Position

Under general supervision, the Valet Attendant provides valet services to hotel guests and supports their satisfaction and comfort by responding promptly and courteously to requests. The role assists the Doorman with greeting arrivals and departures, handling guest luggage, explaining valet procedures and fees, parking and retrieving vehicles, and providing directions and information. Professionalism and courtesy are expected when interacting with guests, associates, and vendors.

Requirements

• High school diploma or equivalent.
• General knowledge of basic customer service skills.
• Fluency in oral and written English.
• Knowledge of local establishments, businesses, and the surrounding community.
• Ability to drive automatic and manual vehicles.
• Valid driver's license.
• Driving record that meets the needs of the insurance carrier.

Responsibilities

• Meet and greet guests arriving at the hotel in all forms of transportation.
• Assist guests with retrieving luggage from vehicles.
• Note existing vehicle damage on the appropriate space on key tags.
• Assist the Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Direct guests to the registration area for check-in.
• Park vehicles securely and mark key tags with the parking location, guest name, license plate number, and vehicle type.
• Drive vehicles safely and efficiently.
• Provide general directions and information.
• Respond to guest questions, issues, and problems regarding transportation, hotel services, local events, points of interest, and activities.
• Professionally greet guests within five feet when in public areas of the hotel.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• $50 discounted Tri-Met monthly pass or parking option.
• Drastically reduced hotel rates for the employee, friends, and family at Marriott Hotels.
• Sage Restaurant Concepts discounts at The Original Dinerant, Departure, and Urban Farmer.
• Paid time off.
• Paid sick time.
• Paid holidays.
• Medical, vision, and dental insurance.
• Referral bonus eligibility.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED