Valet Attendant

Sage Hospitality • Pittsburgh, PA

15d

About The Position

Under general supervision, the Valet Attendant provides valet services to hotel guests and helps ensure their satisfaction and comfort by responding promptly and courteously to requests. The role also assists the Doorman with greeting guest arrivals and departures. The position is primarily indoors but involves physically strenuous work, prolonged standing and walking, climbing stairs, and intermittent exposure to outside elements.

Requirements

• High school diploma or equivalent.
• General knowledge of basic customer service skills.
• Fluency in oral and written English.
• Knowledge of local establishments, businesses, and the surrounding community.
• Ability to drive automatic and manual vehicles.
• Valid driver’s license.
• Driving record that meets the needs of the insurance carrier.
• Ability to see objects and people up close and at a distance.
• Ability to grasp handles, carry bundles, and lift packages.
• Ability to continually push, lift, and carry up to 65 pounds throughout the hotel during the entire shift.

Responsibilities

• Meet and greet guests arriving at the hotel in all forms of transportation.
• Assist guests with retrieving luggage from vehicles.
• Point out existing vehicle damage to guests and record it on key tags in the appropriate space.
• Assist the Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Direct guests to the registration area for check-in.
• Park vehicles securely and mark key tags with the parking location, guest name, license plate number, and vehicle type.
• Drive vehicles safely and efficiently.
• Provide general directions and information.
• Respond to guest questions, issues, and problems concerning transportation, hotel services, local events, points of interest, and activities.
• Extend professionalism and courtesy to guests, associates, and vendors at all times.
• Professionally greet guests within five feet of the associate’s area when in public areas of the hotel.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with 100% employer match.
• Paid vacation and sick time.
• Complimentary employee meals.
• Hotel discounts across Marriott and Sage portfolios.
• Eligibility for referral bonuses.
• Incentive programs.
• Cell phone discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED