Valet Attendant - Toke - Valet
About The Position
The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys. This position also courteously and efficiently provides parking tickets and/or receipts and collects parking fees from patrons at Valet/Coat Check window and lot locations. The Valet Attendant is responsible for the staging and retrieval of guest vehicles in a timely manner, maintaining a clean cashier work area, and collecting the appropriate amount of money in exchange for parking tickets/receipts while keeping money and tickets neat and secure. Additionally, this role assists guests with checking in and retrieving coats, hats, and umbrellas, maintaining the cleanliness of the coatroom, and ensuring proper ticket and hanger management. The Valet Attendant is also responsible for reconciling daily cash drawers and adhering to cash handling procedures, as well as informing the next shift of any relevant information regarding the coatroom.
Requirements
- High School diploma or equivalent required.
- Two months of on-the-job training or related experience.
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Good driver’s record within the last 48 months and cannot have more than 3 points on record.
- Must provide a current driving record.
- Must be tolerant of moderate to severe weather conditions.
- Excellent customer service skills
- Basic math skills.
- 10-Key calculator.
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Remain calm in a hectic, fast-paced atmosphere.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
- Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
- Must be able to walk/run 90% of shift and stand 10% of shift.
- Must be tolerant of running, stooping, and bending for long periods of time.
Responsibilities
- Safely handle guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.
- Provide parking tickets and/or receipts and collect parking fees from patrons at Valet/Coat Check window and lot locations.
- Stage guest vehicles.
- Park guest vehicles in the parking garage.
- Retrieve vehicles in a timely manner.
- Maintain cashier work area in a clean, neat manner.
- Remove trash at end of shift.
- Collect appropriate amount of money in exchange for parking ticket/receipt.
- Keep money and tickets neat and secure.
- Assist guests with the checking in of coats, hats and/or umbrellas in a friendly and professional manner.
- Issue claims checks for articles checked and return articles on receipt of check.
- Maintain cleanliness of coatroom.
- Maintain hanger tickets to assure numbers are on correct hanger and hanger is in correct slot on rack.
- Inform next shift of anything that may have happened regarding coatroom.
- Reconcile daily cash drawers.
- Adhere to cash handling procedures.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
