Valet Attendant

ABM US•Los Angeles, CA

About The Position

The Valet Attendant provides professional, courteous, and compassionate guest services. The role coordinates traffic flow, assists guests with vehicles, communicates valet procedures and directions, and handles payments and daily revenue reporting. The position involves safely operating, parking, and retrieving vehicles while following traffic laws, facility policies, and pedestrian regulations. It also requires working outdoors in an unprotected environment in all climates for extended periods and keeping the work area clean.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must be able to operate both standard and automatic transmissions.
Must pass a background check, motor vehicle record (MVR) check, and drug test, including THC.

Responsibilities

Coordinate traffic flow.
Clearly and effectively communicate valet procedures, information, and directions to guests.
Understand and appropriately respond to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner and assist them with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange additional support when wait times are extended.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Safely operate, park, and retrieve vehicles in compliance with traffic laws, facility policies, and applicable pedestrian regulations.
Work outdoors in an unprotected environment in all climates for extended periods.
Keep the work area clean of debris.