Valet Attendant

Downstream Casino Resort•Quapaw, OK

18d•Onsite

About The Position

The Valet Attendant is responsible for retrieving vehicles from guests, parking them in appropriate areas, and providing excellent customer service. This role requires a professional demeanor, adherence to company policies, and the ability to handle guest vehicles safely and cautiously. The position operates within a 24-hour schedule and requires the attendant to act as a role model for the Downstream Casino Resort.

Requirements

Must be 18 years of age or older upon employment.
High school diploma or equivalent required.
Must possess and maintain a valid driver’s license with minimal Department of Motor Vehicles point system.
Must be able to drive all types of vehicles.
Applicants must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid Downstream Nation license.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

Previous valet parking experience preferred.
Previous customer service experience preferred.

Responsibilities

Retrieves vehicles from guests and completes valet tickets.
Parks vehicles in appropriate area and gives car keys and valet tickets to Valet Dispatcher.
Handles guest vehicle safely and cautiously at all times.
Provides excellent customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Meets attendance guidelines and adheres to regulatory, departmental, and company policies.
Informs supervisor as necessary.
Attends all necessary meetings.
Assists in other projects, as directed.
Acts as a role model and presents oneself as a credit to Downstream Casino Resort.