Valet Attendant - Beaufort, NC
About The Position
Parking Management Company (PMC) is a national provider of hospitality-focused parking services, including valet and self-parking management, shuttle services, event parking, and porter/bell services. The Valet Attendant provides courteous, efficient, and safe valet services, secures guest vehicles, and helps create a welcoming and professional experience from arrival through departure. The role involves safely parking and retrieving vehicles, greeting and assisting guests, managing traffic flow, and responding professionally to guest inquiries. Attendants are expected to follow company policies, maintain safety and vehicle security, and contribute to a seamless guest experience. This is a non-exempt, hourly role with opportunities to earn tips. The posting states that valets can average $13.00–$20.00+ per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions. The schedule may be full-time or part-time. The work takes place in indoor and outdoor environments, including on-site parking facilities, and may involve varied weather, noise, moving vehicles, and exposure to the elements. Employees may need to use a personal cell phone for work-related communication and applications; reimbursement follows company policy.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Maintain professional appearance and comply with uniform and grooming standards.
- Communicate professionally, listen actively, and provide personalized guest assistance.
- Follow instructions, maintain work schedules, complete tasks on time, and adapt to changing environments and competing demands.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Inspect vehicles for damage and document parking locations on claim tickets.
- Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
- Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond professionally to guest inquiries.
- Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
- Keep valet areas clean, organized, and presentable.
- Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
- Support colleagues, contribute to a positive team environment, and recognize team accomplishments.
- Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and uphold company standards.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
- Use and maintain equipment properly, follow safety procedures, and report unsafe conditions.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
