Valet Attendant - Winston Salem, NC

Parking Management Company•Winston-Salem, NC

2d•$9 - $9•Onsite

About The Position

Parking Management Company is hiring a Valet Attendant to provide courteous, efficient, and safe valet service while protecting guest vehicles and delivering a polished hospitality experience. The attendant greets guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds professionally to inquiries. The role includes inspecting vehicles for damage, recording parking locations on claim tickets, following key-handling and safety procedures, and maintaining clean, organized valet areas. Attendants are expected to follow company policies, accurately complete timekeeping and tip reporting, arrive on time in uniform and properly groomed, and contribute to a supportive team environment. Other duties, staff meetings, and assigned training may be required as operational needs change. This active role involves standing, walking, and lifting up to 50 pounds for extended periods, often in varied weather. Work takes place indoors and outdoors, including on-site parking facilities and corporate settings, and may involve noise, moving vehicles, and exposure to the elements. The position requires interacting with guests, colleagues, vendors, and clients; using computers and phones; and potentially using a personal cell phone for work-related communication under the company’s reimbursement policy. Flexibility to work nights, weekends, and holidays is essential. The position is non-exempt and offers hourly pay plus tips. The posting states that valets can average $13.00–$20.00+ per hour after tips and base pay combined; rates vary by market, and tips depend on service performance and customer interactions. Benefits are available upon eligibility where specified. Employment is at will, and a 120-day introductory period applies.

Requirements

High school diploma or GED.
A customer-service attitude and willing, helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Follow company policies and procedures, adapt to changing environments, and manage competing demands.
Demonstrate dependability, follow instructions and work schedules, complete tasks on time, and follow safety procedures.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures.
Conduct vehicle damage inspections and document parking locations on claim tickets.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
Follow safety protocols to maintain personal and vehicle security.
Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and foster a positive team environment.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards and policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate.