Valet Attendant (Part Time)

Wynn Resorts•Everett, MA

22h

About The Position

The Encore Boston Harbor Valet Attendant is responsible for the ingress and egress of the valet experience on the property. The role supports the department, follows Encore standards, and helps ensure excellent guest and team-member experiences. The pay range is $24.03 per hour. The attendant follows vehicle access, ingress and egress, cash-handling, and safety procedures; operates and parks automatic and stick-shift vehicles; and contributes to departmental goals, service quality, communication, and operational effectiveness. The position requires a Massachusetts driver’s license and registration or a license issued by the Massachusetts Gaming Commission. Team members must be able to work varying schedules based on business needs and may work outdoors in changing weather conditions.

Requirements

Must be at least 21 years of age.
Must obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Must have a Massachusetts driver’s license.
Outstanding organizational and interpersonal skills and excellent attention to detail.
Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
Ability to respond to common inquiries from employees or guests, write instructions, and present information.
Conversational English required.
Ability to perform basic mathematical calculations and decipher reports; ability to maintain reports upon request.
Ability to meet the physical demands of the role, including regularly standing, walking, sitting, handling objects or controls, reaching, climbing or balancing, and bending or kneeling; lift or maneuver at least 50 pounds.
Ability to work varying schedules to reflect business needs.
Ability to interact professionally with internal and external guests.

Nice To Haves

High school degree or equivalent preferred.
Culinary arts, hospitality, or related education or experience preferred.
Minimum three years of experience preferred.
Knowledge of Microsoft Office is a plus.
A second language is a plus.

Responsibilities

Implement Encore Boston Harbor core values and property and department standards.
Participate in departmental goals, objectives, policies, and operating procedures, and contribute to evaluating and improving operational effectiveness.
Contribute to departmental performance and maintain the accuracy, confidentiality, and thoroughness of policies, procedures, records, and reports.
Follow applicable internal policies, laws, regulations, and property-wide controls.
Deliver and maintain a high level of property-wide service and satisfaction.
Contribute to company-wide communication and best practices, and stay informed about departmental developments.
Balance multiple priorities and meet deadlines, including in stressful and high-pressure situations.
Follow security and validation procedures so only authorized individuals or owners can access vehicles.
Follow property ingress and egress processes.
Operate and park automatic and stick-shift vehicles.
Follow cash-handling procedures.
Prioritize safety and follow department and company safety standards.
Maintain relevant industry knowledge through continuing education and training.
Perform other job-related duties as assigned.