Valet Attendant

Sage Hospitality•Portland, OR

18d•Onsite

About The Position

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assists the Doorman in meeting and greeting all guest arrivals and departures. The position is primarily indoors, though it includes intermittent exposure to outside elements and physically strenuous activity.

Requirements

High school diploma or equivalent.
General knowledge of basic customer service skills.
Fluency in oral and written English.
Knowledge of local establishments, businesses, and the surrounding community.
Ability to drive automatic and manual vehicles.
Valid driver's license.
Driving record that meets the needs of the company's insurance carrier.
Ability to see objects and people up close and at a distance.
Ability to grasp handles, carry bundles, and lift packages.
Ability to continually push, lift, and carry up to 65 pounds throughout the hotel during the entire shift.
Ability to stand, walk, and climb stairs for prolonged periods.

Responsibilities

Meet and greet guests arriving at the hotel in all forms of transportation.
Assist guests with retrieving luggage from vehicles.
Point out and record existing vehicle damage on key tags in the appropriate space.
Assist the Doorman in escorting guests and luggage into the lobby for registration.
Explain valet parking procedures and fees.
Give guests directions to the registration area for check-in.
Park vehicles securely and mark key tags with the location, guest name, license plate number, and type of auto.
Drive vehicles safely and efficiently.
Provide general directions and information.
Respond to guest questions, issues, and problems concerning transportation, hotel services, local events, points of interest, and activities.
Extend professionalism and courtesy to guests, associates, and vendors at all times.
Professionally greet guests within five feet when in public areas of the hotel.
Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

$50 discounted Tri-Met monthly pass or parking option.
Drastically reduced hotel rates for the employee and friends and family at Marriott Hotels.
Sage Restaurant Concepts discounts, including The Original Dinerant, Departure, and Urban Farmer.
Paid time off.
Paid sick time.
Paid holidays.
Medical insurance.
Vision insurance.
Dental insurance.
Referral bonus eligibility.
401(k).