Valet Attendant

Pilgrim Parking•Boston, MA
•$18 - $20•Onsite

About The Position

Pilgrim Parking is hiring full-time Valet Attendants in Boston, Massachusetts. Attendants greet and thank guests, safely park and retrieve vehicles, explain parking rates and self-park retrieval instructions, and inspect vehicles before taking possession in accordance with company guidelines. The role involves providing friendly, professional service, maintaining the company uniform appearance, resolving customer issues, and completing other duties or small cleaning, maintenance, or special-project tasks as assigned based on operational needs. The position is active and primarily outdoors, with standing and walking for much of the day. Employees may need to run and carry items weighing up to 50 pounds when needed. Work may involve weather conditions, exposure to fumes and airborne particles, and minimal to moderate noise. Available schedules are Monday through Friday, either 6 a.m.–2 p.m. or 2 p.m.–10 p.m. The posted pay rate is $18–$20 per hour, plus cash tips.

Requirements

  • Be at least 18 years old.
  • Have a valid driver's license and have been driving for at least two years.
  • Be able to drive a manual (standard, stick-shift) transmission.
  • Be energetic and outgoing, and able to stand, run, and carry items weighing up to 50 pounds if needed.
  • Communicate effectively in writing and speech, with a friendly and professional approach.
  • Thrive in a fast-paced environment and help resolve customer issues positively.
  • Be able to perform the position's physical requirements, including standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing.
  • Comfort with parking cars in tight spaces is asked about in the application questions.

Nice To Haves

  • At least one year of valet parking experience.
  • At least one year of customer service experience.

Responsibilities

  • Greet guests cheerfully and thank them sincerely upon departure.
  • Park and retrieve guest vehicles safely and promptly.
  • Explain parking rates and provide instructions for retrieving self-park vehicles.
  • Inspect each vehicle before taking possession and follow company guidelines.
  • Maintain the company uniform appearance and provide friendly, professional service.
  • Resolve customer issues positively and helpfully.
  • Complete small cleaning or maintenance tasks and other special projects when requested by local management.
  • Perform other duties as assigned based on operational needs.

Benefits

  • Free parking while on shift at the assigned location.
  • Flexible scheduling.
  • Paid holidays.
  • Wellness benefits according to city or state mandates.
  • Free, confidential employee assistance program available to employees and their families 24/7, including three free counseling sessions for each employee and each household family member.
  • For full-time employees: paid vacation and an extra day off on their birthday.
  • For full-time employees: benefits package including medical coverage, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
  • Seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
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