Valet Attendant

Sage Hospitality • New Orleans, LA

22d • Onsite

About The Position

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assists the Doorman in meeting and greeting all guest arrivals and departures. The role is primarily indoors in a physically strenuous environment, with intermittent exposure to outside elements.

Requirements

• High school diploma or equivalent.
• General knowledge of basic customer service skills.
• Fluency in oral and written English.
• Knowledge of local establishments, businesses, and the surrounding community.
• Ability to drive automatic and manual vehicles.
• Valid driver’s license.
• Driving record that meets the needs of the company’s insurance carrier.
• Ability to see objects and people up close and at a distance.
• Ability to grasp handles, carry bundles, and lift packages.
• Ability to continually push, lift, and carry up to 65 pounds throughout the hotel during the entire shift.
• Prolonged standing, walking, and climbing stairs are required.

Responsibilities

• Meet and greet guests arriving at the hotel in all forms of transportation.
• Assist guests with retrieving luggage from vehicles.
• Point out existing vehicle damage to guests and record it in the appropriate space on key tags.
• Assist the Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give guests directions to the registration area for check-in.
• Park vehicles securely and mark key tags with the parking location, guest name, license plate number, and vehicle type.
• Drive vehicles safely and efficiently.
• Provide general directions and information.
• Respond to guest questions, issues, and problems regarding transportation, hotel services, local events, points of interest, and activities.
• Extend professionalism and courtesy to guests, associates, and vendors at all times.
• Professionally greet guests within 5 feet of the associate in public areas of the hotel.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Eligible to participate in the Company’s 401(k) program with employer matching.
• Discounted room rates for Marriott and Sage properties.
• Employee Assistance Program.
• Discounts on hotels, restaurants, and more.
• Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.
• Fun and exciting work environment.
• Negotiated corporate discounts on home insurance, movie tickets, flowers, and more.
• Community-oriented workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED