Valet Attendant / Bellperson
About The Position
The Valet Attendant/Bellperson delivers exceptional guest service and helps ensure a seamless arrival and departure experience. The role involves warmly greeting guests, assisting with luggage, and providing efficient valet parking while maintaining high standards of safety and professionalism. As a first and last point of contact for guests, this employee represents the property’s commitment to hospitality excellence and coordinates with other hotel departments to meet guest needs promptly and courteously. The position contributes to guest satisfaction and the property’s reputation through attentive, reliable, and friendly service.
Requirements
- Valid driver’s license with a clean driving record.
- Ability to safely operate various types of vehicles, including manual and automatic transmissions.
- Previous customer service experience, preferably in hospitality or valet services.
- Physical ability to lift and carry luggage and stand for extended periods.
- Strong communication skills in English.
Nice To Haves
- Experience working in a luxury hotel or high-end hospitality environment.
- Bilingual or multilingual abilities to assist a diverse guest population.
- Familiarity with the West Hollywood area and local attractions.
- Certification in customer service or hospitality training programs.
- Knowledge of basic vehicle maintenance and troubleshooting.
Responsibilities
- Greet guests promptly and courteously upon arrival and departure, providing assistance with luggage and directions as needed.
- Operate valet parking services efficiently, ensuring the safe and timely parking and retrieval of guest vehicles.
- Communicate with front desk and security teams to coordinate guest arrivals, departures, and special requests.
- Maintain the cleanliness and organization of the valet area and bell stand, including managing equipment and supplies.
- Assist guests with additional requests and provide information about the property and local area.
Benefits
- Medical, dental, and vision benefits.
- Vacation and holiday pay.
- Same-day pay available.
- Employee Assistance Program.
- Career growth opportunities and manager training program.
- Reduced room rates throughout the portfolio.
- Third-party perks, including movie tickets and attractions.
- 401(k).
- Employee discount.
- Flexible schedule.
- Flexible spending account.
- Life insurance.
- Parental leave.
- Referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
