Online | Vacation Support Specialist

Destination Careers • Washington, DC

13d • $40,000 - $65,000 • Remote

About The Position

Destination Knot is a growing travel company that creates vacations ranging from honeymoons and destination weddings to luxury escapes and family adventures. The Vacation Support Specialist provides behind-the-scenes assistance to the travel planning team and helps ensure clients have smooth travel experiences. This is a remote role for an organized, tech-savvy, service-driven person. Training is provided, and previous travel certification is not required.

Requirements

• Excellent organizational and communication skills.
• Comfort using email, online platforms, and basic spreadsheet tools.
• Strong attention to detail and time management.
• Enthusiasm for the travel industry and eagerness to learn.

Nice To Haves

• Prior customer service, administrative, or travel experience is a plus.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Distribute travel documents, confirmations, and trip reminders.
• Provide follow-up and support to clients and travel advisors.
• Maintain accurate records and client details in CRM tools.
• Support travel advisors with administrative and customer service tasks.

Benefits

• Flexible work-from-home schedule.
• Personalized training and mentorship.
• Eligibility to earn income through client support, special projects, and team performance initiatives.
• Access to travel perks and industry discounts after training.
• Pathways for advancement into planning, sales, or leadership roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed