Vacation Sales Coordinator - Miami South Beach

Marriott Vacations Worldwide • Miami, FL

4d

About The Position

The Vacation Sales Coordinator, also referred to in the posting as Coordinator Marketing Linkage, engages with hotel guests at desk locations and provides elevated customer service. The role schedules sales presentations, manages customer expectations, and works to exceed budgeted sales presentation and volume production goals. It ensures guests attending presentations meet eligibility requirements and are open to learning about the company’s products and services. The coordinator uses persuasive techniques to maximize revenue while maintaining guest loyalty.

The role also supports a positive guest experience by welcoming and greeting guests, anticipating and addressing their needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures. The position requires a flexible schedule that includes weekends and holidays. It may require background and drug screening in accordance with state and local requirements.

Requirements

• Highly motivated.
• Sales or customer service experience.
• Enjoy interacting with guests in person or by phone.
• Available to work a flexible schedule that includes weekends and holidays.
• Able to reach overhead and below the knees; perform bending, twisting, pulling, and stooping; and stand, sit, or walk for an extended period of time.

Nice To Haves

• Concierge experience.
• Sales experience.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Provide a high level of service to exceed budgeted sales presentation and volume production goals.
• Ensure guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining guest loyalty.
• Welcome and greet guests, anticipate their needs, and address them.
• Interact professionally and promptly with colleagues and guests.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.
• Medical, dental, and vision opportunities.
• 401(k) opportunities.
• Travel discounts.
• Credit union membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed