Vacation Sales Coordinator - Grande Vista Resort, Orlando

Marriott Vacations Worldwide•Orlando, FL

About The Position

The Vacation Sales Coordinator, referred to in the description as a Coordinator Marketing Linkage, engages hotel guests and helps create memorable vacation experiences. The role provides elevated customer service at desk locations, schedules sales presentations, manages guest expectations, and supports sales-presentation and volume-production goals. It also helps ensure attendees meet eligibility requirements and are open to learning about the company’s products and services, using persuasive techniques to maximize revenue while maintaining guest loyalty. The position requires welcoming and assisting guests, interacting professionally and promptly with guests and colleagues, contributing to team goals, and following company policies and safety procedures. Candidates should be motivated, enjoy interacting with guests in person or by phone, and be available for a flexible schedule that includes weekends and holidays. The role may require background and drug screening in accordance with state and local requirements. Physical activities include reaching overhead and below the knees, bending, twisting, pulling, stooping, and standing, sitting, or walking for extended periods.

Requirements

  • Highly motivated.
  • Sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Available to work a flexible schedule that includes weekends and holidays.
  • Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.

Nice To Haves

  • Concierge experience.
  • Sales experience.

Responsibilities

  • Engage with hotel guests at desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Exceed budgeted sales-presentation and volume-production goals while providing a high level of service.
  • Ensure guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision opportunities.
  • 401(k) opportunities.
  • Travel discounts.
  • Credit Union Membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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