Housekeeper - Villatel Orlando Resort

MasterCorp, Inc.•Orlando, FL

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission statement and values. The role involves cleaning guest rooms and shared unit areas, reporting readiness and maintenance or inventory issues, supporting guest services, and helping maintain a safe, organized work environment. Housekeepers may also be asked to perform additional tasks as directed by MasterCorp Management.

Requirements

  • Previous housekeeping experience is preferred but not required.
  • Ability to lift up to 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and do basic math.
  • Promptness and timeliness with assignments.
  • A passion for cleanliness and a strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Nice To Haves

  • Previous housekeeping experience.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Ensure a safe working environment.
  • Help resolve guest complaints promptly.
  • Maintain urgency so units are turned on time.

Benefits

  • Competitive pay of up to $22 per hour, with a system designed to reward efficiency and timeliness.
  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
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