Vacation Package Sales Representative
About The Position
Hilton Grand Vacations is hiring a Vacation Package Sales Representative to provide guest services and promote discounted vacation packages at its vacation destinations. The role involves engaging with potential customers to understand their vacation needs, presenting the benefits of vacation packages, and providing concierge recommendations for dining and attractions. Representatives build customer relationships, use the company's sales techniques to meet targets, and collaborate with teammates to share strategies and support collective results. Hilton Grand Vacations develops, markets, and operates branded vacation ownership resorts in desirable destinations and manages the Hilton Grand Vacations Club® and The Hilton Club® membership programs, offering services to more than 250,000 Club Members. The posting describes a competitive earnings package with income potential of $85,000 and above; top performers in 2024 averaged over $120,000.
Requirements
- Enjoy interacting with guests and show eagerness for upward mobility.
- Commitment to providing world-class customer service.
- Previous sales experience, preferably in a commission-based role.
- Effective communication and collaboration abilities.
- Self-motivated with a competitive spirit.
- Demonstrated ability to succeed in a fast-paced, goal-oriented work environment.
- Excellent problem-solving and negotiation skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- At least one year of hospitality and/or customer service experience.
- Proficiency in all Microsoft Office applications.
- High school diploma or GED.
Responsibilities
- Provide guest services to resort guests and visitors.
- Engage potential customers to determine their vacation needs and preferences.
- Deliver persuasive sales presentations showcasing vacation package benefits.
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a discounted vacation package.
- Build and maintain customer relationships to ensure exceptional customer service.
- Implement Hilton Grand Vacations' sales techniques to achieve sales targets.
- Collaborate with team members to exchange effective strategies and foster collective achievements.
Benefits
- Competitive earnings package with income potential of $85,000 and above; top performers in 2024 averaged over $120,000.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
