UX Designer

The job overview for this position is that the candidate will be responsible for designing a user-friendly and intuitive experience for customers of Embroker, a commercial insurance company. They will work collaboratively with the UX team to create and iterate on interfaces, wireframes, and user journeys. The candidate will also conduct customer research and leverage insights to inform product direction. The ideal candidate will have at least 5 years of relevant digital design experience and a degree in a design-related field.

Gain a deep understanding of our customers and brokers through customer research

Design interfaces and interactions that are elegant, accessible, intuitive, and delightful

Create, test and iterate the information architecture, wireframes, user journeys and work closely to bring the features to life with the other UX designers and engineers

Ideate and validate the UX design

Create impactful solutions that are aligned with our brand and push our strategy

Minimize investment risks by testing solutions and validate assumptions early

Champion a Human-Centered process

Leverage research insights and communicate design solutions to inform product direction across different audiences and varying levels of the organization

Create, evolve and maintain our design principles

• 5+ years of relevant digital design experience
• BA or equivalent degree in a design related field is preferred
• A portfolio is required and must be available for review at time of application
• 5+ year proven track record of designing, implementing and delivering seamless digital product experiences
• Advanced fluency in Figma or other wireframing, prototyping, and user interface tools
• Passion for the problem, empathy for the users, and an insatiable desire to help users succeed
• Ability to embrace swift changes and ambiguity in start-up growth phases
• Strong research skills and ability to adapt quickly to new customer needs
• Structured and methodical work style, developing artifacts that are easy for partners and collaborators to understand and build from

• Advanced fluency in Figma or other wireframing, prototyping, and user interface tools
• Passion for the problem and empathy for the users
• Embrace swift changes and ambiguity in start-up growth phases
• Research-oriented mindset and adaptability to new customer needs
• Structured and methodical work style
• Clear and succinct communication practices
• Taste and discerning design judgment
• Stellar visual and interaction design skills
• Interest in designing for behavior change
• Design language system design library experience (a plus)
• Pack First value: Optimizing for the best for the entire organization
• Be All-In value: 100% commitment and attacking challenges with relentless positivity
• Create Magic value: Striving to amaze and delight at every touchpoint
• Encouragement of applications from marginalized communities