Stewards - Banquets - Utility Steward (On-call)
About The Position
The Utility Steward assists the Food & Beverage Division in providing exceptional quality and service by maintaining the sanitation and cleanliness of food and beverage equipment. The position also completes assigned cleaning projects and performs operational maintenance according to hotel specifications and safety standards. The role involves cleaning and sanitizing food-service wares and equipment, organizing and replenishing the workstation, maintaining kitchen and dining areas, and handling food and chemical waste safely. The Utility Steward also supports guest relations, communicates assignment changes, and reports damage, maintenance issues, and safety hazards.
Requirements
- High school diploma or equivalent vocational training certificate.
- One year of experience in food service, janitorial work, or a related field, or a combination of education and experience that provides the knowledge, skills, and abilities needed for the essential functions.
- Tuberculosis (TB) clearance.
- Ability to prioritize and multitask in a fast-paced work environment.
- Ability to follow applicable Health Department, sanitation, and safety regulations.
- Strong verbal and written communication skills.
- Highly organized and detail-oriented, with the ability to multitask.
- Ability to maintain positive guest relations; the position has guest contact.
- Ability to arrive on time and be ready to work at the assigned station at the scheduled starting time.
- Ability to lift and move rubbish bins, boxes, crates, and equipment weighing up to 50 pounds.
- Ability to move heavy equipment weighing up to 250 pounds with wheeled assistance.
- Ability to walk and stand for most duties and frequently kneel and bend to reach low areas.
Nice To Haves
- Knowledge of proper sanitation regulations and chemical handling.
Responsibilities
- Clean, wash, and sanitize chinaware, glassware, and silverware used in food and beverage operations.
- Set up and organize the workstation with designated supplies and equipment; report shortages and replenish supplies as needed.
- Maintain the cleanliness, sanitation, and organization of assigned work areas.
- Clean designated equipment, sinks, refrigerators and freezers, service areas, walls, drains, and kitchen, cafeteria, dumpster, and compactor areas according to sanitation requirements.
- Store cleaned kitchen equipment in designated areas.
- Dispose of food and chemical waste safely and properly in accordance with current safety and sanitation practices.
- Maintain the cleanliness and working condition of garbage disposals and grease traps.
- Sweep and mop kitchen and dining-area floors regularly and clean spills immediately.
- Anticipate guests’ needs, respond promptly, maintain positive guest relations, provide accurate information about hotel services and local attractions, and help resolve guest complaints.
- Meet with the Chief Steward or Assistant Chief Steward to review assignments, anticipated business levels, changes, and other information relevant to scheduled activities.
- Handle wares carefully to prevent breakage and loss.
- Use appropriate cleaning chemicals according to OSHA regulations and hotel requirements.
- Communicate additions or changes to assignments during the shift.
- Report damage, maintenance problems, and safety hazards to a supervisor.
- Perform other duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
