Banquets | On Call Bartender

Omni Hotels & Resorts•Charlotte, NC

2d•Onsite

About The Position

The On Call Bartender provides beverage service for functions in the banquet department, ensuring drinks are served on time and Omni’s professional standards are upheld. The role includes serving guests, setting up and breaking down the bar, replenishing products and equipment, and following event-specific instructions and responsible beverage-service practices. The bartender monitors alcohol consumption, verifies guests’ ages, responds to guest feedback, and supports the smooth operation of banquet functions.

Requirements

Previous banquet-service experience is required.
Must have an unexpired TABC certification or obtain it upon hire.
Must be willing to work a flexible schedule, including weekends, holidays, and evenings.
Must have excellent working knowledge of liquors, beers, and wines.
Must agree to and follow compensation acknowledgment and tip-reporting guidelines.
Must be at least 21 years of age.
Must have excellent interpersonal, oral, and written communication skills.
Must be able to multitask and maintain a friendly demeanor in a fast-paced environment.
Must consistently demonstrate a teamwork-oriented and positive attitude.
Must be able to lift up to 50 pounds and stand and walk for long periods, including the duration of a full shift.
Must be able to walk, push, pull, stoop, bend, and lift items of moderate weight.

Nice To Haves

Four-star or four-diamond hotel or resort banquet experience is strongly preferred.

Responsibilities

Efficiently and properly perform all service standards and predefined drink-service guidelines.
Maintain excellent working knowledge of liquors, beers, and wines, including beverage familiarization.
Follow liquor-liability laws; monitor guests’ alcohol intake, refuse service to intoxicated guests, and check identification to ensure alcohol is served only to guests of legal drinking age.
Communicate with guests, respond positively to feedback, and resolve service issues.
Attend to guests’ needs during functions and related duties, providing consistent service.
Set up and break down the bar and service area; requisition and restock essential products and equipment.
Implement beverage service while monitoring liquor costs and minimizing waste.
Follow all revenue-related procedures and details in Banquet Event Orders (BEOs).
Maintain awareness of functions, events, and meetings taking place.
Report housekeeping or repair needs for banquet spaces and equipment to the Banquet Manager.
Attend designated pre-meal meetings, department meetings, and required company training.
Complete banquet consumption sheets as directed by the Banquet Captain and Manager.
Complete other duties as assigned by management.