Banquets - On Call Server

Caesars Entertainment•South Lake Tahoe, CA

3d•Onsite

About The Position

Provides exceptional, friendly, and attentive food service to Harrah's/Caesars Republic banquet guests, ensuring events are delivered professionally and efficiently with a commitment to guest satisfaction. Creates a welcoming dining experience by anticipating guest needs, maintaining a positive attitude, and collaborating with the banquet team to serve meetings, conferences, weddings, and special events. The role contributes to the guest experience while upholding hospitality and service standards and the Harrah's/Caesars Republic brand. The position serves guests at an assigned station, obtains and serves food and beverages according to established procedures, observes guests for additional requests, and cooperates with other waitpersons. Duties also include completing side work, learning daily menu items, setting tables and event rooms, and clearing dishes and service items during and after events. This role requires physical activity, including walking and standing throughout the shift, handling banquet trays, pushing and pulling, bending, reaching, and climbing stairs. Public-facing work may take place in noisy environments and may involve exposure to guests using tobacco products and to extreme indoor temperatures.

Requirements

High school graduate or equivalent preferred.
Two years of waitperson experience preferred.
Literate and fluent in English.
Above-average communication and guest service skills.
Must be at least 21 years of age.
Ability to demonstrate integrity and recognize standards required by a regulated business.
Ability to act as a role model to other team members and represent Caesars Entertainment positively.
Ability to lift and carry banquet and beverage trays weighing up to 30 pounds.
Ability to grasp, hold, reach, bend, use a step stool, and demonstrate hand-eye coordination.
Ability to walk and stand constantly during the shift.
Ability to push and pull up to 60 pounds.
Ability to climb stairs and move quickly throughout restaurant and kitchen areas.
Ability to hear and use visual inspection.
Ability to frequently tolerate extreme indoor temperatures.
Ability to work in a noisy environment; public-facing work may involve exposure to guests who use tobacco products.

Nice To Haves

High school graduation or equivalent.
Two years of waitperson experience.

Responsibilities

Serve customers at an assigned station quickly, courteously, and efficiently.
Obtain food and beverages from prescribed locations and serve them according to established procedures.
Observe guests to identify additional requests and determine when a meal is finished.
Assist other waitpersons cooperatively to ensure efficient guest service.
Complete assigned side work as directed.
Become familiar with all items on daily menus.
Set tables and rooms with linens, china, and other items, considering the event prospectus and following established procedures.
Clean away service items and accessories after events.
Clear dirty dishes from tables as guests finish each course, when applicable.
Uphold regulatory, company, and department policies and procedures and demonstrate integrity.