Banquets Server - On-Call Position

Marriott•Half Moon Bay, CA

About The Position

Prepare and serve banquet event food and beverages according to Banquet Event Orders. Set up coffee breaks, carts, stations, tables, action stations, buffets, dessert tables and carts, and cordial carts. Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen. Clear courses, crumb tables, respond to special event arrangements, replenish buffet items, monitor tableware presentation, maintain clean and organized service areas, and bus tables by separating tableware, plateware, glassware, and flatware. Follow company, safety, and security policies; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications. Maintain a clean, professional appearance and uniform, protect confidential information and company assets, and provide courteous, attentive guest service. Communicate professionally, support team goals, and meet quality expectations. Perform other reasonable duties as requested. The role involves extended periods of standing, sitting, or walking; handling and moving objects; fine motor coordination; and navigating stairs, ramps, and uneven or slippery surfaces. The Ritz-Carlton describes its service culture as guided by its Gold Standards, including its Employee Promise, Credo, and Service Values.

Requirements

High school diploma or G.E.D. equivalent preferred.
Less than one year of related work experience preferred.
No supervisory experience required.
No license or certification required.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move on sloping, uneven, or slippery surfaces and navigate stairs and service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to read and visually verify information in a variety of formats, including small print.

Nice To Haves

High school diploma or G.E.D. equivalent.
Less than one year of related work experience.

Responsibilities

Prepare coffee breaks, carts, and stations with food and beverages specified in Banquet Event Orders.
Prepare tables, action stations, buffets, service carts, dessert tables and carts, and cordial carts.
Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen.
Clear courses and crumb tables.
Respond to and attempt to fulfill special banquet event arrangements.
Replenish buffet items to maintain consistency and freshness in presentation.
Monitor tableware to ensure it is presentable to guests.
Maintain cleanliness, sanitation, and organization of assigned stations and service areas.
Bus tables and separate tableware, plateware, glassware, and flatware.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information and company assets, and deliver courteous guest service.
Use clear and professional language, support team goals, and adhere to quality expectations and standards.
Perform other reasonable job duties as requested.