Banquets | On Call Bartender

Omni Hotels & Spas•Charlotte, NC

1d•Onsite

About The Position

The On Call Bartender provides beverage service for banquet functions at the resort, ensuring drinks are served on time and Omni’s professional standards are upheld. The role includes preparing and serving beverages, setting up and breaking down the bar and service area, maintaining stock and equipment, and delivering consistent, responsive guest service. The bartender follows banquet event details, responsible alcohol-service practices, revenue procedures, and company standards while coordinating with banquet staff and management.

Requirements

Previous banquet service experience.
Unexpired TABC certification, or ability to obtain it upon hire.
Willingness to work a flexible schedule, including weekends, holidays, and evenings.
Excellent working knowledge of liquors, beers, and wines.
Agreement to and adherence to compensation acknowledgment and tip-reporting guidelines.
Must be at least 21 years of age.
Excellent interpersonal, oral, and written communication skills.
Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
Consistently demonstrate a teamwork-oriented and positive attitude.
Ability to lift up to 50 pounds and stand and walk for long periods, including the duration of a full shift.
Ability to walk, push, pull, stoop, bend, and lift items of moderate weight.

Nice To Haves

Four-star or four-diamond hotel or resort banquet experience is strongly preferred.

Responsibilities

Efficiently and properly perform all service standards and predefined drink-service guidelines.
Maintain excellent working knowledge of liquors, beers, and wines and provide beverage familiarization.
Follow liquor liability laws; monitor guests’ alcohol intake, refuse service to intoxicated guests, and check identification to ensure alcohol is served only to guests of legal drinking age.
Communicate with guests, respond positively to feedback, and resolve service issues.
Attend to guests’ needs during functions and perform function-related duties.
Set up and break down the bar and service area.
Requisition and restock the bar with essential products and equipment.
Implement beverage service while remaining aware of liquor costs and minimizing waste.
Follow revenue-related procedures and serve all guests consistently.
Maintain awareness of functions, events, and meetings taking place.
Report housekeeping or repair needs for banquet spaces and equipment to the Banquet Manager.
Follow all details on Banquet Event Orders (BEOs).
Attend designated pre-meal meetings, department meetings, and required company training.
Complete banquet consumption sheets as directed by the Banquet Captain and Manager.
Complete other duties as assigned by management.