Utility Staff - Host, Runner, Busser

U S National Whitewater Center•Charlotte, NC

14d•Onsite

About The Position

Utility Staff at the Whitewater Center provide friendly, responsive service to guests and help maintain a positive dining experience. They greet guests, assist servers, and support the efficient operation of the restaurant. This is an on-site, part-time, hourly position that reports directly to the Front of House Managers. The Food and Beverage Department provides chef-driven culinary service across full-service and fast-casual dining outlets, as well as catering for private events and Adventure Dining.

Requirements

Excellent communication skills.
Ability to work in a fast-paced, team-oriented environment.
Adherence to grooming and appearance standards.
Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.
Ability to safely self-transport over uneven terrain or in a confined space.
Ability to bend, lean, stand, and kneel regularly and for sustained periods.
Ability to lift and move at least 50 pounds.
Ability to work outdoors for sustained periods and in all weather and environmental conditions.
Ability to work in shared spaces with other employees and customers.
Must report and work onsite at Whitewater locations.

Nice To Haves

1–2 years of experience in a fast-paced, casual dining restaurant.

Responsibilities

Greet guests warmly as they enter the restaurant, manage the waitlist, and assign and seat guests.
Communicate with other staff to support efficient seating, table utilization, and customer service.
Maintain a tidy, clean, and organized restaurant environment.
Assist servers with setting tables, delivering food, and clearing tables.
Complete assigned side work and use downtime efficiently.
Maintain accurate knowledge of operating hours, activities, and products offered outside the Food and Beverage department.
Perform other duties as assigned.