Utility Clerk/Sacker - Cosentino's #405 120 E 19th St

Cosentino's Food Stores•Ottawa, KS

1d•Onsite

About The Position

The Utility Clerk or Sacker supports the daily operations of the Front-End Team. The role requires attention to detail, strong customer service, and the ability to multitask. The employee bags groceries according to customer requests, helps customers find items or returns items to their proper locations, assists customers with their purchases, retrieves carts, and helps maintain a clear and clean shopping environment. This is a non-exempt position that formally reports to the Front-End Manager.

Requirements

Demonstrated ability to provide excellent customer service.
General mathematics skills.
Excellent written and verbal communication skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Experience bagging merchandise.
Demonstrated leadership potential.
Previous experience in a retail environment.
Experience stocking merchandise.
Demonstrated positivity.

Responsibilities

Obtain a liquor license and/or food handlers permit as required by the county within the first 14 days of starting.
Bag groceries efficiently and accurately.
Greet customers, ask about their preferences for how groceries are sacked, and offer assistance to their vehicles; know and practice Cosentino's Customer Service Standards or Red-Carpet Service.
Maintain a clean and organized work environment, including the sales floor, breakroom, check stands, and restrooms.
Retrieve carts from the parking lot and ensure they are clean and operational for customers.
Communicate effectively with team members and management.
Resolve customer inquiries or concerns, or refer them to store management when needed.
Follow Cosentino's rules regarding alcohol and tobacco sales and handling.
Multitask and manage multiple responsibilities simultaneously.
Check the bottoms of shopping carts for cashiers to help prevent merchandise loss.
Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
Complete ongoing training and development listed on the Cosentino’s Learning Plan.