About The Position

The Pharmacy Technician assists customers with pharmaceutical and other wellness needs in a safe and courteous manner. The role reports to the Pharmacist in Charge and is a non-exempt position. It supports prescription intake and pickup, prescription processing, customer communications, inventory activities, and the cleanliness and safe operation of the pharmacy.

Requirements

  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate the basic math, reading, and written communication skills required for the position.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Be able to operate necessary equipment safely and competently.
  • Meet the physical requirements of reaching overhead, twisting, lifting and carrying objects up to 15 pounds, standing and walking for extended periods, and bending and squatting.

Nice To Haves

  • Pharmacy Technician Certification is preferred.
  • A high school diploma or equivalent is preferred.
  • Knowledge of MS Word, Excel, PowerPoint, retail pharmacy software, and POS systems is preferred.
  • Ability to climb a ladder, possibly up to 5 feet, is listed as a non-essential physical ability.

Responsibilities

  • Follow the Cosentino Customer Service Standards and provide courteous service to customers dropping off and picking up prescriptions.
  • Verify the patient's name and address, when applicable, and check the legibility of the prescriber's name.
  • Process cash register transactions for new and refilled prescriptions and obtain customer signatures for prescriptions received.
  • Provide customers with necessary communications, such as instructions, side effects, and medication descriptions, and arrange consultations with the Pharmacist when requested.
  • Answer incoming calls and direct them to the Pharmacist when appropriate, including calls about new prescriptions, medication questions, or decisions requiring professional judgment.
  • Complete and process third-party documents; fill prescription books or new prescriptions; file patient profiles; and fill bins with prescription vials.
  • Process incoming orders, confirm shipped items match invoices, check remaining shelf life, and remove outdated stock as directed by the Pharmacist in Charge.
  • Clean pharmacy shelves and work areas and maintain the premises in a satisfactory state of cleanliness.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Resolve customer complaints professionally and involve the Pharmacist in Charge when appropriate.
  • Operate necessary equipment safely and competently and meet or exceed productivity standards.
  • Maintain positive customer and peer interactions and demonstrate required verbal, interpersonal, math, reading, and written communication skills.
  • Obtain requested refills from prescription files, prepare prescription labels, and contact physician offices for additional refills or issues as necessary.
  • Affix price stickers to ordered items and place them on stock shelves or in the refrigerator when required.
  • Communicate with the Pharmacist in Charge about departmental issues, concerns, or events.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service