About The Position

The Utility Clerk or Sacker supports the daily operations of the Front-End Team. The role involves bagging groceries, meeting customer requests, helping customers find items, and returning merchandise to its proper location. The employee also assists customers with their groceries to their vehicles, retrieves carts from the parking lot, and helps maintain a clean and clear shopping environment. This is a non-exempt position that formally reports to the Front-End Manager.

Requirements

  • Demonstrated ability to provide excellent customer service.
  • General mathematics skills.
  • Excellent written and verbal communication skills.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Experience bagging merchandise.
  • Demonstrated leadership potential.
  • Previous experience in a retail environment.
  • Experience stocking merchandise.
  • Demonstrated positivity.

Responsibilities

  • Obtain a liquor license and/or food handlers permit as required by the county within the first 14 days of starting.
  • Bag groceries efficiently and accurately.
  • Provide customer service by greeting customers, asking about their bagging preferences, offering assistance to their vehicles, and following Cosentino's Customer Service Standards or Red-Carpet Service.
  • Maintain clean and organized areas, including the sales floor, breakroom, check stands, and restrooms.
  • Retrieve carts from the parking lot and ensure they are clean and operational for customers.
  • Communicate effectively with team members and management.
  • Respond to customer inquiries or concerns, seeking help from store management when needed.
  • Follow Cosentino's rules for alcohol and tobacco sales and handling.
  • Multitask and manage multiple responsibilities simultaneously.
  • Check the bottoms of shopping carts for cashiers to help prevent merchandise loss.
  • Complete additional tasks assigned by management, assist other stores or departments as needed, and gain new skills when necessary.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
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