Usher-Greeter (Temporary Part-Time)

Sight & Sound • Branson, MO

15d

About The Position

The Usher provides guests with high levels of customer service and safety, including courteous, timely, and efficient seating, and helps ensure guests' overall comfort. The role supports the guest experience by preparing the House, assisting guests and responding to their needs, and maintaining public areas.

Requirements

• High interpersonal and people skills.
• Good discernment and negotiating abilities; be a problem solver, approachable, friendly, and outgoing.
• Physical agility to walk consistently up and down stairs and across uneven surfaces, and to physically escort guests to their seats.
• Awareness of and sensitivity to the guest's perspective.
• Desire for each guest to become a Sight & Sound advocate.

Responsibilities

• Provide a high level of customer service by directing and assisting guests.
• Prepare the House to receive guests.
• Work with the Box Office, House, and Concessions to resolve customer concerns, and assist with special needs and requests.
• Monitor and help maintain the appearance of restrooms and the lobby.
• Assist during emergencies involving guests in public areas.
• Maintain unity among members of the Guest Services Department.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed