Greeter - Part time

Bass Pro Shops • Garner, NC

11d

About The Position

The Greeter performs customer service activities at the store’s front end. The role includes greeting customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other front-end business needs. Greeters are expected to be friendly and outgoing and to provide an exceptional customer experience that makes every guest feel welcome and appreciated.

The position works under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Promote programs, including CLUB Membership in the United States, VOC, and In-Store Pickup.
• Present a professional image by following the dress code, wearing the appropriate Bass Pro Shops or Cabela’s logo shirt and visible name badge, and using a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor log information, and control visitor badges.
• Stay informed about store special events and tell customers about event details, sales, and promotions.
• Provide customers with promotional materials for special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter, in accordance with company SOP. Greeters must not accept, possess, or handle firearms while performing their duties.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED