Greeter - Part Time

Bass Pro Shops • Richfield, WI

8d

About The Position

The Greeter performs customer-service and front-end activities, including promptly and warmly welcoming customers, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other business needs. Greeters are expected to be friendly and outgoing and to provide an exceptional experience that helps every guest feel welcome and appreciated. The role works under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

The position requires a high school diploma or equivalent, customer-service experience, strong organization and attention to detail, excellent verbal and written communication, adaptability, and initiative when working unsupervised. Physical requirements include frequent walking, standing, communicating, and repetitive hand or wrist motions; occasional computer work, lifting, and exposure to temperature variations, outdoor elements, and noisy environments; and moving objects up to 100 pounds or more with team assistance as needed.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Strong self-motivation and initiative when working unsupervised.
• Ability to regularly walk and stand.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate and perform repetitive motions involving the wrists, hands, or fingers.
• Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to move and lift objects up to 20 pounds constantly and up to 100 pounds or more occasionally, using a team lift as needed.

Responsibilities

• Greet customers promptly, warmly, and in a friendly, outgoing manner.
• Promote programs such as CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image in accordance with the applicable brand dress code, including logo shirt, visible name badge, appropriate apparel and footwear, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor-log information, and control visitor badges.
• Stay informed about store special events and tell customers about event, sales, and promotion details.
• Provide customers with promotional materials for special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter to complete the process under company SOP; Greeters must not accept, possess, or handle firearms while performing their duties.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED