Greeter - Part Time

Bass Pro Shops • Palm Bay, FL

9d

About The Position

The Greeter performs customer service and front-end activities, including promptly and warmly welcoming customers, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other business needs. Greeters are expected to be friendly, outgoing, and attentive, providing an exceptional customer experience so guests feel welcomed and appreciated.

The role follows Bass Pro Shops or Cabela’s customer-service and dress standards, supports store programs and events, checks in merchandise returns and vendor representatives, and helps maintain a clean, tidy, and safe entryway. For firearm or weapon check-ins, the Greeter contacts the appropriate trained and designated Outfitter; Greeters must never accept, possess, or handle firearms while performing their duties.

The position operates under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
• Regularly walk and stand.
• Occasionally perform computer work and lift up to 50 pounds.
• Constantly communicate with others to exchange information and repeat motions that may involve the wrists, hands, or fingers.
• Work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments on occasion.
• Light work involving constant movement and lifting of objects up to 20 pounds, and occasional movement and lifting of objects up to 100 pounds or more using a team lift as needed.

Responsibilities

• Greet all customers entering the store in a friendly and outgoing manner.
• Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image and follow the applicable brand dress code, including wearing the required logo shirt and visible name badge.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and inform customers about event details, sales, and promotions.
• Distribute promotional materials supporting special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer firearm or weapon check-in by notifying the appropriate trained and designated Outfitter, without accepting, possessing, or handling firearms.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED