USED VEHICLE SERVICE TECHNICIAN
About The Position
The Used Car Technician is a skilled-level service technician who can diagnose and repair vehicles across all areas. The role inspects and documents used vehicles for inventory or wholesale needs, performs repairs according to repair orders and dealership and factory standards, and identifies additional safety or service work. The technician communicates with service and parts personnel about repair needs and timing, documents completed and recommended work, and keeps current with manufacturer technical bulletins and required Honda web-based studies for factory certification. The position also includes maintaining a clean and safe shop and vehicle environment, caring for dealership tools and manuals, complying with applicable regulations, and participating in daily trade walks with the internal advisor and sales staff.
Requirements
- Two to four years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business and professional publications, technical procedures, and governmental regulations.
- Ability to present information effectively and respond to questions from managers, service advisors, customers, and the general public.
- Ability to perform arithmetic with whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and compute common figures and amounts.
- Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
- Valid driver's license.
- Ability to meet the physical demands of the job, including frequent standing, walking, sitting, handling, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.
Nice To Haves
- Chevy Factory Certifications.
- Automotive Service Excellence (ASE) Certifications.
Responsibilities
- Inspect and document used vehicles for inventory and/or wholesale needs.
- Perform work outlined on repair orders efficiently and accurately, in accordance with dealership and factory standards.
- Diagnose malfunctions and perform repairs.
- Communicate with the parts department to obtain needed parts.
- Examine assigned vehicles to determine whether additional safety or service work is required or recommended.
- Immediately notify the internal service advisor, shop foreman, or service director/manager if additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
- Document all work performed and recommended on repair orders, including needed sublet work such as interior repair, body work, and warranty repairs.
- Keep abreast of manufacturer technical bulletins.
- Supervise apprentice technicians when assigned.
- Report machinery defects or malfunctions to a supervisor.
- Keep customers' vehicles clean and immediately notify the service advisor if anything changes a vehicle's appearance or condition.
- Keep the shop area neat and clean.
- Maintain and be accountable for dealership-owned tools and manuals, returning them to the proper place and in the condition received.
- Understand and comply with applicable federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
- Operate tools and equipment safely and immediately report safety issues to management.
- Complete and remain current with Honda web-based self-studies required by the manufacturer for factory certification.
- Participate in daily trade walks with the internal advisor and sales staff.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
