Used Car Sales Manager

PREMIER AUTOMOTIVE GROUP • Buford, GA

3d

About The Position

The Used Car Sales Manager leads the dealership’s used-car sales department, overseeing sales performance, budgeting, staffing, employee development, customer follow-up, merchandising, and advertising. The manager forecasts monthly and annual sales, gross, and expense goals; prepares the department’s annual operating budget; and monitors sales activity, inventory, payroll records, and commissions.

The role ensures sales employees follow dealership policies and applicable regulations, have appropriate product and training resources, and provide a customer-focused experience through sales, vehicle delivery, and follow-up. The manager works with salespeople to improve gross and F&I penetration, supports deal closing, develops incentive programs with the GM and other managers, and promotes teamwork and effective communication within and across departments.

Requirements

• Sales Manager experience is required.
• Must have or be able to obtain a valid salesperson license where required by law.
• Proven track record with exceptional CSI.
• Ability to manage daily sales staff activity using a CRM.
• Strong communication and customer engagement skills.
• Ability to develop an effective sales team through training and performance standards.
• Ability to remain confident and positive during high-stress, high-activity periods.
• Planning, organizational, and recruiting skills to build a high-performance team.
• Ability to drive sales and produce results; must be a strong closer.
• Professional, well-groomed appearance.
• Self-motivated, with a passion for achieving high standards.
• Must pass drug testing, MVR/insurability screening, and a background investigation/interview.

Responsibilities

• Forecast monthly and annual sales, gross, and key expense goals.
• Hire, train, motivate, counsel, and monitor the performance of sales employees.
• Prepare and administer the annual operating budget for the sales department.
• Stay current with and comply with federal, state, and local regulations affecting vehicle sales.
• Direct and schedule department employees to ensure appropriate staffing.
• Help salespeople set realistic monthly goals and provide support to achieve them.
• Maintain an accurate daily log of dealership sales activities.
• Develop, implement, and monitor systems for prospecting, sales control, and purchaser follow-up.
• Promote a customer-focused team environment throughout sales, delivery, and follow-up.
• Conduct daily and weekly sales meetings.
• Communicate effectively throughout the sales department and with other departments.
• Ensure salespeople understand and follow dealership policies and procedures.
• Provide salespeople with ongoing product and training resources.
• Oversee salespeople’s efforts to improve the dealership’s image and customer satisfaction ratings.
• Work with salespeople on programs to increase gross and F&I penetration.
• Develop incentive programs with the GM and other managers.
• Help salespeople close deals when needed.
• Complete deal settlement sheets and submit them promptly to accounting.
• Establish and maintain vehicle delivery standards.
• Process salesperson commission sheets and monitor salespeople’s payroll records.
• Review inventory daily to maintain an appropriate mix of grounded stock for efficient turnover.
• Direct department merchandising and advertising in conjunction with sales managers and the GM.
• Assist with developing advertising campaigns and other promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed