Used Car Sales Manager

The Jim Pattison Auto Group•Winnipeg, MB

14d•Onsite

About The Position

We have an exciting opportunity for a Used Car Sales Manager to join Jim Pattison Toyota on Regent. If you are a driven leader who is passionate about the pre-owned market, delivering strong results, and consistently striving for operational and customer excellence, this role is for you. In this position, you will be responsible for leading the sales department, driving performance, and ensuring a high standard of customer experience aligned with dealership pre-owned goals.

Requirements

Previous experience as a Used Car Manager, Sales Manager, or Assistant Sales Manager in a high-volume automotive dealership.
Proven track record of driving used vehicle sales, inventory turn, and departmental profitability.
Strong understanding of vehicle acquisition, appraisals, inventory management, and merchandising best practices.
Ability to analyze performance metrics and make data-driven business decisions.
Experience managing inventory pricing and market positioning in a competitive automotive environment.
Strong leadership skills with a demonstrated ability to coach, motivate, and develop high-performing teams.
Proficiency with dealership management systems, CRM platforms, and inventory management tools.
Excellent organizational skills, attention to detail, and follow-through.
Valid Manitoba driver's license.
Valid Sales Permit license.

Responsibilities

Driving the performance, profitability, and growth of the pre-owned vehicle department.
Sourcing, acquiring, and managing a profitable used vehicle inventory through trades, auctions, private purchases, and other acquisition channels.
Monitoring inventory levels, aging, pricing, and market trends to maximize inventory turn and gross profit.
Ensuring all vehicles are competitively merchandised online and on the lot with accurate pricing, descriptions, and presentation.
Overseeing vehicle appraisals and trade evaluations to support profitable acquisition decisions.
Managing reconditioning timelines and costs to ensure inventory is frontline-ready and market competitive.
Achieving and exceeding monthly and annual used vehicle sales, gross profit, and inventory turn objectives.
Partnering with the sales team to maximize opportunities, improve closing ratios, and drive department performance.
Monitoring key performance indicators and adjusting strategies based on market conditions and dealership goals.
Ensuring consistent execution of dealership sales processes and operational standards.
Delivering an exceptional customer experience by maintaining high standards of professionalism, responsiveness, and service.
Resolving customer concerns effectively and in a timely manner.
Supporting long-term customer retention through a transparent and customer-focused approach.
Leading, coaching, and developing team members through regular feedback, training, and performance management.
Fostering a culture of accountability, collaboration, and continuous improvement.
Supporting recruitment, onboarding, and development initiatives within the sales department.