USED CAR DIRECTOR

Hanania Automotive Group • Jacksonville, FL

1d • Onsite

About The Position

Hanania Automotive Group is seeking an experienced Used Car Director to lead their pre-owned vehicle sales team. The Used Car Director will oversee daily operations, inspire the team, and ensure top-notch customer satisfaction in a thriving dealership environment. This role requires a dynamic leader with a passion for automotive sales and exceptional customer service.

Requirements

• 5+ years of progressive sales experience in the automotive dealership industry, with a focus on used vehicle sales.
• 1-2 years of management experience preferred.
• Proven track record in used vehicle sales management, demonstrating a deep understanding of the market and sales strategies.
• Experience in maintaining a high Customer Satisfaction Index (CSI), reflecting dedication to exceptional service.
• Proficient in MS Office applications, computer software, and internet tools.
• Genuine enthusiasm for the automotive industry with a strong commitment to delivering exceptional customer service.
• Valid Driver's License and clean driving record.
• Must be able to pass pre-employment screen (background & hair follicle drug test).

Responsibilities

• Hire, train, and manage the used car sales team, handling scheduling, performance evaluations, and disciplinary actions.
• Utilize extensive management experience in used vehicle sales to boost team performance and dealership growth.
• Elevate customer satisfaction with exceptional service and a commitment to excellence.
• Demonstrate outstanding communication skills and a strong work ethic to inspire and lead your team.
• Embrace ongoing development and refine skills to continuously enhance performance and dealership operations.
• Maintain a high Customer Satisfaction Index (CSI) through exceptional service and effective issue resolution.
• Maintain a polished appearance and professional demeanor to set a high standard for your team.
• Approach challenges proactively with a solutions-focused mindset.
• Perform additional duties as needed to support the dealership's dynamic needs and overall success.

Benefits

• Rewarding compensation package with enticing performance-based incentives.
• Health, dental, and voluntary benefits starting the month following hire date.
• Attractive retirement plans.
• Continuous development opportunities.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed