US Operations Lead

GTT•Dallas, TX

1d•Onsite

About The Position

The US Operations Lead contributes to the Facilities Department’s success by supporting the Dallas office. The role supports facilities strategy and objectives, follows applicable regulations and internal procedures, and promotes a customer-focused, high-performance, and inclusive environment. This entry-level facilities position offers exposure to visible initiatives and opportunities to network with senior stakeholders. The position is a three-month contract with possible extension and conversion to a full-time role. The role is based onsite in Dallas, Texas. The schedule is Monday through Friday, 9:30 a.m. to 5:30 p.m., for 37.5 hours per week, with possible overtime. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

College degree required.
At least 2 years of experience in administrative support, facilities, logistics, or complex office environments.
At least 1 year of customer service experience.
Flexibility and ability to multitask.
Ability to prioritize tasks with minimal supervision.
Ability to apply personal judgment, common sense, and intuition to troubleshoot and solve problems in unique situations.
Ability to interface with firm staff, department managers, head office, external contractors, and vendors.
Ability to learn quickly.
Strong proficiency with Microsoft Office products, including Outlook, Word, PowerPoint, and Excel.
Authorization to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Knowledge of purchase order processing and approval protocols.
Banking or broker-dealer experience.
Hospitality industry experience, including hotel experience.
SharePoint experience.
Experience in the hospitality industry combined with financial industry experience.

Responsibilities

Assist with facilities management for the Dallas office, including maintenance of premises, furniture, equipment, telecommunications, and HVAC systems.
Maintain vendor certificates of insurance (COIs) and a calendar of scheduled maintenance.
Assist with purchase order entry and facilitate invoice processing and approvals in accordance with accounting guidelines.
Maintain vendor management inventories and risk assessment tools; work with TPRM and Legal to onboard premises vendors and manage vendor risk assessments.
Monitor and action requests submitted through the Facilities Intake Management System (FIMS).
Manage seating and occupancy strategies across departments, ensuring regulatory compliance and coordinating leadership approvals for exception requests.
Perform additional facilities duties as required.
Support the reception desk at the end of the day.
Monitor personal and shared facilities inboxes.