US Navy Account Executive

Viasat, Inc. • Remote - California, CA

2d

About The Position

Viasat is hiring a US Navy Account Executive to serve as the primary point of contact for client concerns and needs within the US Navy. The role focuses on developing long-term client partnerships by understanding current priorities and anticipating and influencing future needs. The account executive maintains accurate client and prospect records in CRM/Service Now, collaborates with sales, marketing, and internal teams on tactical and strategic marketing plans, and develops knowledge of Viasat’s products and services to identify growth opportunities. The position is data-driven, involving opportunity forecasting and analysis, while pursuing organizational goals and industry best practices.

The account executive handles Navy inquiries, monitors accounts and their priorities, budgets, and procurement timelines, and regularly coordinates with colleagues. They identify upsell, cross-sell, and renewal opportunities, solve client problems, communicate product and service value, analyze trends, and conduct prospecting through industry conferences and networking. The role also includes regular client follow-up and maintaining a database of clients, prospects, leads, and partners. Location is flexible, with domestic and international travel of up to 50 percent or more as needed. This is a US Government sales position requiring US citizenship and the ability to attain a US Secret Clearance.

Requirements

• US citizenship is required for this US Government sales position.
• Intimate relationships with US Navy programs of record for cyber and communications systems.
• Must be able to attain a US Secret Clearance.
• 10 years of professional experience in a sales or customer service role.
• Experience using or selling communications or networking equipment.
• Ability to multitask and manage several responsibilities simultaneously.
• Strong written and verbal communication skills, including presentations and briefings.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple accounts while seeking new opportunities.
• Ability to understand client needs and negotiate deals.
• Proficiency with CRM/Service Now software and aptitude for learning new systems.
• Ability to travel domestically and internationally up to 50 percent of the time and more if needed.

Nice To Haves

• Top Secret Clearance.
• Established defense security industry contacts.
• Proven record of meeting or exceeding quotas and receiving positive customer feedback.
• Proficiency with customer success and customer relationship management software such as Salesforce.
• Professional certification in related fields, such as CISSP.
• Bachelor’s degree or equivalent in business or a related discipline.

Responsibilities

• Serve as the primary point of contact for US Navy client concerns and needs.
• Build and strengthen client relationships by understanding current priorities and anticipating future needs.
• Handle Navy inquiries and requests and address client needs.
• Monitor accounts, including client priorities, budgets, and procurement timelines.
• Maintain accurate and current CRM/Service Now records for clients, prospects, leads, and partners.
• Collaborate with sales, marketing, and internal teams to develop tactical and strategic marketing plans.
• Identify and communicate upsell, cross-sell, and renewal opportunities.
• Develop a thorough understanding of products and services to illustrate their value and create growth opportunities.
• Solve client problems by understanding and exceeding client expectations.
• Compile and analyze data to identify trends, forecast opportunities, and assess current opportunities.
• Meet regularly with team members to discuss progress and improvements.
• Research and assist with program development for existing clients and new prospects.
• Participate in brainstorming, office activities, staff meetings, and client meetings.
• Conduct prospecting activities, including attending industry trade conferences and networking.
• Follow up regularly with clients to ensure their needs are being met and identify opportunities.
• Stay current with company offerings and industry trends.
• Oversee and achieve organizational goals while upholding industry best practices.

Benefits

• Medical, financial, and/or other benefits focused on holistic health and wellness.
• Additional cash or stock incentives may be provided as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed