Urology Gynecology Sales Manager - Cleveland, OH

Intuitive•Cleveland, PA

About The Position

The Urology Gynecology Sales Manager (UGSM) leads specialty-focused adoption and utilization of da Vinci Surgical Systems within Urology and Gynecology across assigned markets. The role builds, leads, and develops a high-performing specialty sales team to grow procedure adoption and utilization among existing surgeons and cultivate adoption among new surgeons. It works closely with overlapping Clinical Sales Managers (CSMs) to coordinate market strategies, account plans, and territory execution, while leveraging Intuitive’s broader ecosystem resources, including Digital, Field Engineering, Genesis, Marketing, and MACA. The UGSM develops and executes specialty sales strategies, manages surgeon training pipelines, supports a range of da Vinci technology platforms and relevant instruments, and partners with hospitals and surgeons across the full surgery program. The role also supports installations and capacity planning, builds stakeholder relationships, advances customer education and satisfaction, analyzes program and territory data, and manages administrative and compliance responsibilities. Candidates must live within or be willing to relocate to Pittsburgh, PA; Cleveland, OH; or Rochester, NY. The position may be filled at a different job level depending on business needs and the selected candidate’s qualifications. Compensation is described as market-competitive and includes base pay, commission, benefits, and equity; on-target earnings are listed in the original posting, but no amount is provided in the supplied text.

Requirements

Proven track record in da Vinci Surgery Sales or at least 5 years of clinical sales management experience.
In-depth knowledge of the Operating Room environment.
Knowledge of the capital equipment sales process.
Previous experience managing and directing a sales team in the medical device industry.
Excellent communication and interpersonal skills.
Computer literacy.
Bachelor’s degree.
Complete required training in ISI field sales management, interviewing skills, remote field management, sales process implementation, and platform and presentation skills.

Responsibilities

Develop and execute Urology and Gynecology specialty sales strategies to exceed goals and increase da Vinci Surgical System utilization while maintaining existing use.
Expand the Urology and Gynecology user base by cultivating a training pipeline of new surgeons.
Coordinate market strategies, account plans, surgeon targeting, and resource allocation with overlapping Clinical Sales Managers (CSMs).
Support adoption of Multiport, Single Port, and digital solutions, and promote relevant advanced instruments and accessories.
Work with hospitals and surgeons across executive, operational, and surgical support functions to support the full da Vinci surgery program.
Collaborate with internal teams and CSMs to identify and pursue opportunities to expand specialty utilization and strengthen healthcare facility partnerships.
Identify opportunities to expand specialty access, including at alternative sites of care.
Support new system installations and specialty capacity planning with CSMs, Key Account Managers, and Area Sales Managers.
Recruit, hire, onboard, coach, and develop specialty sales representatives and associates; set expectations and foster accountability, integrity, and results.
Manage the Urology and Gynecology training pipeline using accurate records, tools, and data-driven insights.
Build relationships with surgeons, operating room staff, procurement teams, hospital administrators, and other stakeholders.
Analyze specialty and territory performance and market trends, and share insights with overlapping CSMs for market planning.
Ensure compliance with industry regulations, company policies, and ethical standards.
Provide team members with regular feedback, field rides, and development plans.
Support Sales and Marketing initiatives and education to increase awareness and adoption of da Vinci Surgery in Urology and Gynecology.
Build and maintain long-term partnerships with healthcare professionals and hospital leadership.
Improve customer satisfaction and retention through post-sale support and ongoing surgeon education, coordinating with CSMs.
Work with hospital executives and surgeons to collect and analyze data validating the value of their da Vinci programs.
Facilitate adoption of digital solutions by enhancing customer infrastructure and capabilities.
Manage sales activities, customer profiles, specialty sales milestones, and timely expense report submission.