Urgent Care Technician - EMT - A (PRN)

Augusta Health Careers•Fishersville, VA

3d•Onsite

About The Position

The Urgent Care Technician provides direct clinical support and patient care in an urgent care setting under provider direction and in accordance with Augusta Medical Group ambulatory clinic standards. The position supports intake, clinical procedures, specimen collection, waived testing, medication administration as permitted by Augusta Health policy, and urgent or emergent patient care needs. The role helps maintain patient flow, support provider efficiency, and keep the clinical environment safe and prepared. It does not operate under independent Commonwealth of Virginia Office of Emergency Medical Services field protocols. The technician provides care within their scope, training, and validated competencies. Medication administration and advanced clinical functions require a provider order, competency validation, and compliance with Augusta Health policy and practice standards. The role also contributes to clinic operations, accurate documentation, patient communication, and continuing education.

Requirements

High school diploma or equivalent.
Current Virginia EMT-Advanced (AEMT) certification.
CPR certification.
Ability to work in a fast-paced, unpredictable clinical environment.
Strong clinical assessment and patient-care support skills.
Effective communication with patients, families, and the care team.
Ability to follow provider direction and clinical protocols.
Ability to maintain patient confidentiality and safety.
Adaptability, initiative, and critical-thinking skills.
Computer proficiency, including accurate electronic medical record documentation and use of standard business systems such as Microsoft Office applications.
Ability to work flexible hours based on clinic and operational needs.
Ability to meet the physical and mental demands of the role.

Nice To Haves

NREMT-Advanced certification.
ACLS certification.
Prior EMT, urgent care, emergency department, or ambulatory clinical experience.

Responsibilities

Perform patient intake, including recording vital signs, collecting medical history, and documenting information.
Prepare patients for examination and treatment; assist providers with examinations, procedures, and treatments.
Provide direct patient care within scope, training, and competency validation; observe and report patient conditions or changes to the provider.
Support urgent and emergent patient care situations while maintaining patient safety and dignity.
Perform approved clinical procedures after competency validation, including venipuncture, local laboratory testing, EKGs, and other assigned diagnostic support.
Provide pre- and post-procedural care and assess patient status.
Collect, label, and prepare specimens for laboratory testing; perform waived testing in accordance with Augusta Health policies.
Assist with wound care, splinting, and other minor procedures.
Administer medications as directed by a provider and within approved scope, validated competency, and organizational policy, including IM and subcutaneous injections, nebulizer treatments, IV access initiation, and IV fluids.
Access and administer medications from clinic stock or secured medication storage as authorized.
Assist with patient flow, rooming, and throughput.
Keep examination rooms and clinical areas clean, stocked, and ready; assist with supply inventory, telephone answering, and other daily operational duties.
Monitor inventory and communicate supply needs.
Accurately and promptly document patient care in the medical record and communicate effectively with providers, team members, and patients.
Participate in required training, competency validation, continuing education, and staff meetings; perform additional duties as assigned.