EMT-B - Urgent Care

ConvenientMD • Sutton, MA

5d • $17 - $27 • Onsite

About The Position

ConvenientMD is seeking an EMT-B to provide urgent care to patients across New England. The role works closely with providers and clinical staff in a collaborative, fast-paced setting, supporting patient care and clinical operations while offering opportunities to expand clinical skills and professional growth.

The EMT-B interacts with patients professionally, answers questions about conditions and treatment, explains prescribed medications and dosage instructions, and offers guidance on lifestyle changes, preventive care, and follow-up. The role performs preliminary triage, takes vital signs and medical histories, assists with minor procedures, and maintains accurate electronic health records in accordance with privacy requirements. The EMT-B communicates patient information to providers and other healthcare professionals, collaborates on discharge plans, and helps train new clinic team members.

The role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. The position may require flexibility to work nights, weekends, and holidays; travel to other nearby ConvenientMD locations; and travel for training shifts. The listed hourly pay range is $17.14–$26.99, with final compensation based on factors including location and relevant experience.

Requirements

• High school diploma or GED.
• National EMT certification and licensure.
• At least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts, three shifts per week for full-time employment, including at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
• Ability to travel for training shifts, potentially outside the primary clinic within a one-hour commute.
• Compassionate, patient-focused approach and ability to contribute to a welcoming, inclusive community.
• Proactive and confident written and verbal communication skills, including raising concerns and communicating directly with colleagues and patients.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
• Ability to collaborate effectively as part of a team.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Interact with patients in a welcoming and professional manner, answering questions and providing information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories, and assist with minor medical procedures.
• Maintain accurate electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED