Urgent Care - EMT-B

ConvenientMD • Leominster, MA

2d

About The Position

ConvenientMD is seeking an EMT-B to provide urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced setting, working closely with providers and other clinical staff. EMTs engage with patients, help them understand their medical conditions and treatment plans, and contribute to high-quality, coordinated care. The position also offers opportunities to expand clinical skills and support the training of new team members.

The role requires 12-hour shifts. Full-time employees must work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees must work two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem employees must work four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. When needed, employees must be able to work at least three other ConvenientMD locations within one hour of their primary clinic and travel for training shifts within a one-hour commute.

Candidates must have a high school diploma or GED, be nationally certified and licensed as an EMT, have at least one year of EMT experience, and hold an accepted American Heart Association or American Red Cross Basic Life Support (BLS) certification. The listed hourly pay range is $17.14–$26.99. ConvenientMD offers a collaborative team environment and benefits including health, dental, and vision coverage, company-paid short-term disability, optional pet insurance, a 401(k) match after one year, and reduced tuition through an educational alliance with Purdue University Global.

Requirements

• High school diploma or GED.
• National EMT certification and licensure.
• At least one year of experience as an EMT.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the schedule requirements for the applicable employment arrangement.
• Flexibility to work nights, weekends, and holidays.
• Ability, when needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic and travel for training shifts within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Proactive and confident written and verbal communication skills, including the ability to raise concerns and communicate directly with colleagues and patients.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns about health status and treatment options.
• Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.
• Work required 12-hour shifts, including required weekend shifts, and maintain flexibility for nights, weekends, and holidays.
• Travel to other nearby ConvenientMD locations when needed and travel for training shifts.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED