Urgent Care - EMT-B

ConvenientMD • Leominster, MA

3d • $17 - $27

About The Position

ConvenientMD is seeking a dedicated EMT-B to provide urgent care to patients across New England. The role offers EMTs an opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced setting focused on high-quality patient care, teamwork, professional growth, and making a positive impact on patients’ lives.

The EMT-B interacts with patients in a welcoming, professional manner; provides information about medical conditions, treatment plans, and medications; explains prescribed medication dosage instructions and potential adverse reactions; and offers guidance on lifestyle modifications, preventive care, and follow-up. The role also supports clinical operations through preliminary patient evaluations and triage, basic clinical procedures, accurate electronic health record documentation, and coordination with the clinical team, including support with discharge planning and training new clinic team members.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month. Per-diem employees work four shifts per month, ideally one each week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at three other ConvenientMD locations within an hour of their primary clinic and travel within an hour for training shifts.

The hourly pay range is $17.14–$26.99, with final compensation determined by factors including location and relevant experience. ConvenientMD describes a commitment to a sense of belonging and a hiring process designed to prevent discrimination.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts and meet the applicable schedule requirements for full-time, part-time, or per-diem work.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts within one hour of the primary clinic.
• Patient-focused, compassionate, and authentic approach, demonstrating kindness and contributing to a sense of belonging.
• Proactive and confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Enjoys collaborating with others and contributing to a strong team dynamic.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner, answering inquiries and providing information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to support understanding of their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED