EMT-B - Urgent Care

ConvenientMD • Waterville, ME

4d • $19 - $23

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. In a fast-paced, collaborative clinical setting, the EMT-B works closely with providers and clinical staff to provide high-quality patient care and support clinical operations. The role includes patient education, preliminary triage, basic clinical procedures, accurate electronic health record documentation, and coordination with the clinical team. The position also supports training new clinic team members.

Schedules may be full-time, part-time, or per diem. Team members must be able to work 12-hour shifts, including nights, weekends, and holidays, and may need to work at other ConvenientMD clinics within an hour of their primary clinic. Training shifts may also take place at another clinic within that travel distance.

Requirements

• High school diploma or GED.
• National certification and state licensure as an EMT.
• At least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication skills and the ability to build positive relationships with patients, team members, and stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Ability to work 12-hour shifts. Full-time availability requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time requires two shifts per week, including at least two weekend shifts per month; per diem requires four shifts per month, ideally one per week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance of the primary clinic.
• Ability to travel for training shifts, which may occur at another clinic within a one-hour commute.
• Compassionate, patient-focused, proactive, trustworthy, collaborative, and team-oriented approach.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, address inquiries, and provide information about their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED