Urgent Care Technician - EMT - A (PRN)

Augusta Health•Fishersville, VA

4d•$19 - $26•Onsite

About The Position

The Urgent Care Technician provides direct clinical support and patient care in an urgent care setting under provider direction and according to Augusta Medical Group ambulatory clinic practice standards. The role supports patient intake, clinical procedures, specimen collection, waived testing, medication administration as permitted by Augusta Health policy, and urgent or emergent patient care needs in a fast-paced ambulatory environment. The technician helps maintain patient flow, support provider efficiency, and keep the clinical environment safe and prepared. The position does not operate under independent Commonwealth of Virginia Office of Emergency Medical Services field protocols. The role includes patient intake and documentation, preparing patients for examination and treatment, assisting providers, performing validated clinical procedures, collecting specimens, conducting waived tests and EKGs, and assisting with wound care, splinting, and other minor procedures. Medication administration and advanced clinical functions require a provider order, competency validation, and alignment with Augusta Health policy. The technician also supports clinic workflow, maintains exam rooms and supplies, communicates with patients and the care team, and participates in required training and continuing education.

Requirements

High school diploma or equivalent.
Current Virginia EMT-Advanced (AEMT) certification.
CPR certification.
Ability to function in a fast-paced, unpredictable clinical environment.
Strong clinical assessment and patient care support skills.
Effective communication with patients, families, and the care team.
Ability to follow provider direction and clinical protocols.
Ability to maintain patient confidentiality and safety.
Adaptability, initiative, and critical-thinking skills.
Computer proficiency, including accurate electronic medical record documentation and navigation of standard business systems such as Microsoft Office applications.
Ability to work flexible hours based on clinic and operational needs.
Ability to meet the physical and mental demands of the role.

Nice To Haves

NREMT-Advanced certification.
ACLS certification.
Prior EMT, urgent care, emergency department, or ambulatory clinical experience.

Responsibilities

Perform patient intake, including vital signs, medical history collection, and documentation.
Prepare patients for examination and treatment and assist providers with examinations, procedures, and treatments.
Provide direct patient care within scope, training, and competency validation.
Observe and document patient conditions and changes, and report them to the provider.
Support urgent and emergent patient care situations while maintaining patient safety and dignity.
Perform approved clinical procedures after completing competency validation.
Provide pre- and post-procedural care, including medication administration, local lab tests, venipuncture, EKGs, and assessment of patient status.
Collect, label, and prepare specimens for laboratory testing and perform waived testing according to Augusta Health policies.
Assist with wound care, splinting, and other minor procedures.
Administer medications and perform advanced clinical functions only as directed by a provider, within approved scope, after competency validation, and in accordance with Augusta Health policy and practice standards.
Assist with patient flow, rooming, and throughput.
Maintain exam rooms and clinical areas in a clean, stocked, and ready state.
Assist with medical supply inventory, stocking exam rooms, answering telephones, and other operational duties; monitor inventory and communicate supply needs.
Accurately and promptly document patient care in the medical record and communicate effectively with providers, team members, and patients.
Participate in required training, competency validation, continuing education, and staff meetings; contribute to team-based care.
Perform additional duties as assigned to support clinic operations.