Urgent Care - Paramedic (Urgent Care Technician)

ConvenientMD • Keene, NH

20h

About The Position

ConvenientMD is seeking a licensed paramedic and nationally registered EMT to work as an Urgent Care Technician. This clinical team member supports high-quality patient care alongside medical providers in a fast-paced, collaborative urgent care environment. The role includes triage and patient assessment, assistance with examinations and procedures, diagnostic testing, cardiac and airway care, wound care, immunizations, medication administration, patient communication, and electronic medical record documentation. The technician also helps maintain clinic equipment and supplies, coordinates care with clinical colleagues, and supports the training of new team members.

Full-time availability requires three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month. The posting also describes part-time and per-diem schedules. Flexibility to work nights, weekends, and holidays is required. The employee may need to work at other ConvenientMD locations within one hour of the primary clinic and travel within that range for training shifts.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts and the schedule required for the selected employment arrangement.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Ability to maintain patient confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication and collaboration skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations.
• Assist with patient examinations and prepare equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Conduct point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
• Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patient conditions and take appropriate action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Keep the workspace stocked and sterile to support clinic operations.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED