About The Position

ConvenientMD is seeking a licensed paramedic to join its clinical team as an Urgent Care Technician. The role supports high-quality patient care in a fast-paced urgent care setting, working alongside medical providers and other clinical team members. The Urgent Care Technician performs patient triage, assists with examinations, conducts diagnostic tests and clinical procedures, communicates with patients, and maintains accurate electronic medical records. The position also supports clinic operations by maintaining clean, sterile, stocked equipment and workspaces, collaborating with the clinical team, and helping train new team members. Full-time availability requires three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month. The role requires flexibility to work nights, weekends, and holidays, travel to other clinics within one hour when needed, and travel for training shifts. The posting also describes part-time and per-diem schedules.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts according to the schedule for the selected employment type.
  • For full-time: three 12-hour shifts per week, with at least four shifts per month on a Saturday or Sunday.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour’s travel distance of the primary clinic.
  • Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Strong written and verbal communication skills and ability to collaborate with patients, colleagues, and stakeholders.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, authentic, patient-focused, proactive, trustworthy, and collaborative approach to work.

Nice To Haves

  • National paramedic certification.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations.
  • Assist with patient examinations and prepare required equipment and documentation; support providers during tests and procedures.
  • Perform diagnostic procedures and testing, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new team clinic members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Discounts on services and products such as hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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